Version: July 2025
With the services of Datakeeper B.V. ("Datakeeper", "we", "us"), you gain control over your own data. Datakeeper offers an app that stores your data for you in a Wallet and keeps it safe there (the “App”). The App works in conjunction with the Datakeeper Platform, which ensures that, upon your request, data can be retrieved from an external source or data from your App can be shared with a third party.
Through the App, you can easily store your data on your own device and share it with the parties you trust. You decide entirely what you want to share. Secure and above all: easy. Moreover, only the necessary data is shared.
Datakeeper processes your personal data in the context of our services, including offering our App, our website www.datakeeper.nl (the “Website”), and other services where a link to this privacy statement is provided (the “Services”). We would like to inform you about this in a clear and transparent manner.
In this privacy statement, we explain how we handle your personal data in the context of our Services. We provide examples to make this explanation as clear as possible. Do you have questions about this privacy statement? Then you can contact us at: privacy@datakeeper.nl.
1. What does Datakeeper mean by processing personal data?
This privacy statement is about the processing of your personal data. What do these words mean?
Personal data
This refers to data by which you can be directly or indirectly identified. For example, your name and email address.Processing
Everything that can be done with personal data. For example: collecting, storing, using, sharing, and deleting.
We process personal data of users of our Services.
2. What are the purposes and legal grounds for processing my personal data, and which personal data are involved?
Datakeeper processes your personal data for the following purposes and based on the following legal grounds:
Service provision
We may process your personal data in order to provide our Services, including our App and Website. With the help of our App, you can, for example, store your data and then share it with third parties for purposes such as renting a car, applying for a mortgage, or renting a house. Our legal basis for these data processing activities is our legitimate interest in providing our Services or the performance of your user agreement. In this context, we may process the following personal data:
General personal and contact details, including your first and last name, any prefixes, gender, date, place, and country of birth, nationality, street and house number, postal code and city of residence, date of address registration, previous addresses, email address, and telephone number.
Identification and verification data, including the information present on your passport, ID card, and driver’s license.
Financial data, including your bank account number, bank transaction details, salary, income, savings, assets, property value (WOZ-waarde), housing costs, mortgage, social benefits, tax returns, debts including student loans, and pension data such as pension premiums.
Employment and education data, including your current and previous employers, current and past education, obtained diplomas, and the names of the educational institutions you attended.
Device and usage data, including your IP address and other identifying numbers, information about your device such as model, version, and operating system, and information about your use of our Services, such as actions performed in the App and pages visited on our Website.
Note: When retrieving your data from external sources, the Datakeeper Platform verifies and structures the data, after which it is stored on your device. Datakeeper thus processes your data only for a few moments, until the data has been stored in your App on your device. Datakeeper has no access to the data stored on your own device (including the aforementioned general personal and contact details, identification and verification data, financial data, and employment and education data). You can add this data yourself via the App, for example by logging in through our App to external sources such as MijnOverheid, the Dutch Tax Office (Belastingdienst), Mijnpensioenoverzicht, UWV, DUO, or your bank. Read more about this on our Website. This data is stored on your own device, and you can choose to share it with a third party.
When you send data to third parties, this is done via the Datakeeper Platform. The Datakeeper Platform validates the data to be sent and forwards it to the third party.
Communication and support
We may process your personal data to communicate with you and to answer your questions, for example when you contact us via the contact form or the chat function on our Website, by email, or through another communication channel. Our legal basis for this processing is our legitimate interest to communicate with you and provide support regarding our Services. In this context, we may process the following personal data:
General personal and contact details, including your first and last name, email address, and phone number.
Communication data, including the content of your communication with us.
Marketing purposes
We may process your personal data for marketing purposes, for example by sending newsletters or using cookies to show personalized ads. For more information about our use of cookies for marketing purposes, please see our cookie statement. Our legal basis for these activities is your consent or our legitimate interest to promote our Services. In this context, we may process the following personal data:
General personal and contact details, including your first and last name, email address, and phone number.
Device and usage data, including your IP address and other identifying numbers, information about your device such as model, version, and operating system, and information about your use of our Services, such as actions performed in the App and pages visited on our Website.
Legal purposes
We may process your personal data for legal purposes. For example, we may be legally required to provide certain information to public authorities such as the police, public prosecutor’s office, tax authorities, intelligence services, or supervisory authorities. In addition, we may process your personal data if necessary to exercise our own rights and obligations, such as defending ourselves against legal claims or protecting against fraud. Our legal basis for this processing is to comply with a legal obligation or our legitimate interest to exercise our own rights and obligations. In this context, we may process the following personal data:
General personal and contact details, including your first and last name, email address, and phone number.
Communication data, including the content of your communication with us.
Device and usage data, including your IP address and other identifying numbers, information about your device such as model, version, and operating system, and information about your use of our Services, such as actions performed in the App and pages visited on our Website.
Developing and improving Services
We may process your personal data to develop and improve our Services, for example by analyzing information about your use of our Services. For more information about our use of cookies for analytical purposes, please see our cookie statement. We may ask you to participate in a survey about the use of our Services and how we could improve them. Our legal basis for this processing is our legitimate interest to develop and improve our Services or your consent. In this context, we may process the following personal data:
General personal and contact details, including your first and last name, email address, and phone number.
Communication data, including the content of your communication with us.
Device and usage data, including your IP address and other identifying numbers, information about your device such as model, version, and operating system, and information about your use of our Services, such as actions performed in the App and pages visited on our Website.
Other purposes
We may process your personal data for other purposes not described in this privacy statement. In such cases, we will provide a specific privacy statement at the time we collect your personal data.
3. How does Datakeeper obtain my personal data?
We process your personal data in the context of your use of our Services. You can provide your personal data to us yourself, for example by contacting us via the contact form on our Website. Additionally, we may collect your personal data in an automated manner, such as information about your device that you use to access our Website or App.
4. How long does Datakeeper retain my personal data?
We do not retain your personal data longer than necessary for the above purposes. Retention periods vary depending on the type of data and the purposes for which we use the data.
The data you have stored using our App on your own device will remain on your device until you delete the data yourself via the App.
5. Who within Datakeeper has access to my personal data?
Within Datakeeper, only individuals who need access to your personal data based on their role have such access. All these individuals are bound by a confidentiality obligation.
6. Does Datakeeper make automated decisions about me?
Automated decisions are important decisions made about you by computers, without any human involvement. At this moment, Datakeeper does not use automated decision-making. If we decide to do so in the future, you will be informed about it.
7. Does Datakeeper share my personal data with others?
We use external service providers who process your personal data on our behalf. These are, for example, parties that provide services to us in the context of hosting, support, and maintenance of our IT systems, those who perform ID document scanning in the App for us, or those who help us conduct surveys. These parties must first be assessed as sufficiently trustworthy by us, must enter into specific agreements with us, and must demonstrably implement appropriate security measures and guarantee confidentiality. We only engage third parties if it fits the purpose for which your personal data is being processed.
Furthermore, as described above, you can choose to share data yourself with third parties via your own device using our App. For more information about the technology we have built to allow you to receive personal data from external sources and share it with third parties, and the terms that apply, we refer you to our General Terms and Conditions.
If we transfer your personal data to countries outside the European Economic Area (“EEA”), we take additional measures to protect your data. Not all countries outside the EEA have the same level of data protection as is required within the EEA. If we transfer your personal data to a country outside the EEA that, according to the European Commission, does not offer an adequate level of protection, we will only do so if there are other appropriate safeguards, such as contractual agreements approved by the European Commission (‘Standard Contractual Clauses’).
Datakeeper uses the services of provider Branch Metrics Inc., located in the United States, for its services (specifically: Opening Datakeeper links or QR codes). This party is certified under the EU-U.S. Data Privacy Framework, which means that they ensure an adequate level of protection for personal data in accordance with the General Data Protection Regulation. This service provider processes limited information about the device in order to restore the link after installation of the Datakeeper app.
8. What are my rights?
You have several rights regarding the processing of your personal data:
a. Right to information
This privacy statement informs you about the processing of your personal data.
b. Right to withdraw consent
In cases where your consent is the legal basis for the processing of your personal data, you always have the right to withdraw your consent. You can do so by sending an email to: privacy@datakeeper.nl.
c. Right of access and rectification
You can contact us via privacy@datakeeper.nl to ask whether we process personal data about you and, if so, which data we process. If we do, we can provide you with access to that data. If you believe that your personal data is being processed incorrectly or incompletely, you can ask us via privacy@datakeeper.nl to modify or supplement the data (rectification).
d. Right to erasure of data
You can request us via privacy@datakeeper.nl to delete your personal data that we process. For example, if you object to the processing of your data.
The data you have stored on your own device using our App can only be deleted by you via the App.
e. Right to restriction of processing
You can ask us via privacy@datakeeper.nl to restrict the processing of your personal data. This means that we process fewer of your data.
f. Right to data portability
You can request us via privacy@datakeeper.nl to receive personal data that we process with your consent or as part of your user agreement in a structured and machine-readable format, or to have it transferred to another party. Do you ask us to transfer the data directly to another party? That is only possible if it is technically feasible.
g. Right to object to processing based on legitimate interest
Are we processing your data because we have a legitimate interest? Then you may object to this via privacy@datakeeper.nl. We will stop processing the data unless we have compelling legitimate grounds to continue the processing that outweigh your interests in halting the processing. We will inform you, with justification, of our decision.
h. Right to object to direct marketing
You can ask us via privacy@datakeeper.nl to stop using your personal data for direct marketing. We will then ensure that you are no longer contacted via that specific channel.
Have you submitted one of the above requests to us? Then we will respond to such a request within one month of receiving it.
We may ask you to specify a request for access. In very specific cases, we may extend the time limit within which we respond to a maximum of three months. In that case, we will keep you informed of the progress of your request.
We may need to verify your identity when you submit a request. For example, in the case of a request for access or data portability, we want to ensure that we provide your data to the correct person. In such a case, we may ask you for additional information with which we can verify your identity.
It is possible that we cannot (fully) comply with your request. This could be the case if it would infringe on the rights of others, if the law or the police, public prosecutor, or another government agency does not allow it, or if we have conducted a balancing of interests in which the interest of Datakeeper or others in continuing the processing outweighs your interest. In such cases, we will inform you of this as well.
If you submit a request to us concerning data that you have added yourself via the App by logging into an external source, whether or not we can fulfill your request depends on the nature of your request. In some cases, we may refer you to the external source.
Have we adjusted or deleted your data at your request? Then we will inform you of this. Where possible, we will also notify recipients of your data about the changes.
9. Where can I go with a question or complaint?
For questions about the processing of your personal data, you can contact:
privacy@datakeeper.nl
If you have a complaint about the processing of your personal data, you can contact:
Datakeeper, via privacy@datakeeper.nl
Rabobank, via dpo@rabobank.nl
The Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
10. Can Datakeeper amend this privacy statement?
Yes, our privacy statement may change from time to time. If there are new data processing activities, we will update the privacy statement accordingly. And if there are significant changes, we will draw your attention to them or announce the changes in a noticeable way.
You can always find the most up-to-date version of our privacy statement in the App and on the Website.