The services of Datakeeper B.V. ("Datakeeper", "we", "us") allow you to control your own data. Datakeeper offers an app that stores your data for you in a data vault where it is kept safe (the "App"). Through the App, you can easily store your data on your own device and share it with the parties you trust. You decide what you want to share, and we will have no access to any data you have stored. Safe and above all: easy. Moreover, only the necessary data is shared.
Datakeeper processes your personal data in the context of the services including offering our App, our website www.datakeeper.nl (the "Website") and other services that link to this privacy statement (the "Services"). We would like to provide you with clear and transparent information about this.
In this privacy statement, we explain how we handle your personal data in the context of our Services. In doing so, we provide examples to make these explanations as clear as possible. When you use the App, Datakeeper is responsible for processing personal data that you retrieve on your own initiative or that you store for later use while responding to a request for data from a third party (such as a car rental company, mortgage provider or landlord). When you use the App to share your personal data with a third party in response to a request for data, the third party that made the request will be responsible for processing your personal data. If you have any questions about this privacy statement, feel free to contact us viainfo@datakeeper.nl.
1. What does Datakeeper mean by processing of personal data?
This privacy statement is about processing your personal data. What do these words mean?
· Personal Data
These are data that can directly or indirectly identify you. Your name and e-mail address, for example.
· Processing
Anything that can be done with personal data. The collection, as well as storage, use, transmission and deletion, for example.
We process personal data of the users of our Services.
2. What are the purposes and legal bases for processing my personal data and what personal data are processed in that regard?
Datakeeper processes your personal data for the following purposes and on the following legal bases:
Services
We may process your personal data to provide our Services, including our App and Website. For example, you can use our App to store your data in order to share it with third parties for the purpose of renting a car, applying for a mortgage or renting a home. Our legal basis for such processing of your personal data is our legitimate interest in providing our Services or performing your user agreement. In this regard, we may process the following personal data:
· General personal data and contact details, including your first and last name, prefixes, sex, date, place, and country of birth, nationality, street and house number, postcode and city, date of address registration, previous residential addresses, e-mail address, and phone number.
· Identification and verification details, including the information recorded on your passport, ID card and driving licence.
· Financial data. including your bank account number, bank transaction data, salary, income, savings, property, value for the purposes of the Valuation of Immovable Property Act (WOZ value), housing costs, mortgage, social benefits, tax returns, debts including student debt and pension data including pension contributions.
· Work and education details, including your current and previous employers, current and previous education, degrees obtained and the names of educational institutions where you were educated.
· Device and usage data, including your IP address and other identifying numbers, information about your device such as model, version and operating system, and information about your use of our Services such as actions you have taken in the App and pages you have visited on our Website.
Please note: Datakeeper does not have access to the data you have stored on your own device using our App (including the above general personal data and contact details, identification and verification details, financial data and work and education details), but only processes such data temporarily during the retrieval of the data from an external source and during the transmission of the data to a third party. You can add this data yourself via the App, for example by using our App to log in to external sources such as MijnOverheid, the Tax and Customs Administration, Mijnpensioenoverzicht, UWV, DUO, HDN, iDIN or your bank. You can read more about this on our Website. This data is stored on your own device and you can choose to share this data with a third party.
Communication and support
We may process your personal data to communicate with you and answer your questions, for example when you contact us via the contact form or chat function on our Website, by e-mail, or by any other communication method. Our legal basis for such processing of your personal data is our legitimate interest in communicating with you and providing assistance with questions about our Services. In this regard, we may process the following personal data:
· General personal data and contact details, including your first and last name, e-mail address and phone number.
· Communication details, including the content of your communications with us.
Marketing purposes
We may process your personal data for marketing purposes, for example by sending a newsletter or by using cookies to display personalised advertisements. For more information about our use of cookies for marketing purposes, see our cookie statement. Our legal basis for such processing of your personal data is your consent or our legitimate interest in bringing our Services to your attention. In this regard, we may process the following personal data:
· General personal data and contact details, including your first and last name, e-mail address and phone number.
· Device and usage data, including your IP address and other identifying numbers, information about your device such as model, version and operating system, and information about your use of our Services such as actions you have taken in the App and pages you have visited on our Website.
Legal purposes
We may process your personal data for legal purposes. For example, we may be required to provide certain information to public authorities such as the police, the Public Prosecution Service, the Tax and Customs Administration, intelligence agencies or supervisory authorities. In addition, we may process your personal data if necessary for the exercise of our own rights and obligations, for example to defend ourselves against legal claims or to protect ourselves against fraud. Our legal basis for such processing of your personal data is to comply with a legal obligation imposed on us or our legitimate interest in exercising our own rights and obligations. In this regard, we may process the following personal data:
· General personal data and contact details, including your first and last name, e-mail address and phone number.
· Communication details, including the content of your communications with us.
· Device and usage data, including your IP address and other identifying numbers, information about your device such as model, version and operating system, and information about your use of our Services, such as actions you have taken in the App and pages you have visited on our Website.
Developing and improving Services
We may process your personal data to develop and improve our Services, for example by analysing information about your use of our Services. For more information about our use of cookies for analytical purposes, see our cookie statement. We may ask you to participate in a survey about the use of our Services and how we might improve them. Our legal basis for such processing of your personal data is our legitimate interest in developing and improving our Services or your consent. In this regard, we may process the following personal data:
· General personal data and contact details, including your first and last name, e-mail address and phone number.
· Communication details, including the content of your communications with us.
· Device and usage data, including your IP address and other identifying numbers, information about your device such as model, version and operating system, and information about your use of our Services, such as actions you have taken in the App and pages you have visited on our Website.
Other purposes
We may process your personal data for other purposes that are not described in this privacy statement. In that case, we provide a specific privacy statement when we collect your personal data.
3. How does Datakeeper obtain my personal data?
We process your personal data in connection with your use of our Services. You can provide your personal data to us yourself, for example by contacting us through the contact form on our Website. In addition, we may collect your personal data in an automated manner, such as information about your device with which you use our Website or App.
4. How long does Datakeeper keep my personal data?
We do not keep your personal data any longer than is necessary for the above purposes. The retention periods vary depending on the type of data and the purposes for which we use the data.
Datakeeper does not have access to the data you have stored on your own device using our App. The data you have shared with a third party using our App in response to a third party's request for data remains stored on your device by default after sharing for later use, unless you choose to delete your data through the App. Data that you retrieve on your own initiative using our App will also remain on your device until you delete these data yourself via the App.
5. Who within Datakeeper has access to my personal data?
Within Datakeeper, only persons who need access to your personal data in the context of their position have access to it. All of these individuals have a duty of confidentiality.
6. Does Datakeeper make automated decisions about me?
Automated decisions are important decisions made about you by computers, without human intervention. Currently, Datakeeper does not make use of use automated decision-making. Should we decide to do so in the future, you will be informed about this.
7. Does Datakeeper disclose my personal information to others?
We engage external service providers that process your personal data on our instruction. These include parties that provide services to us in the context of hosting, supporting and maintaining our IT systems, that handle the scanning of your identity document in the App for us, or that assist us in conducting surveys. These parties must first be deemed sufficiently trustworthy by us, they must make certain agreements with us and have demonstrably taken appropriate security measures and must guarantee to observe confidentiality. We may engage other parties only if it is appropriate for the purpose for which your personal data are processed.
Furthermore, as described above, you can use our App to share data with third parties via your own device. For more information about the technology we have built that allows you to receive your personal data from external sources and share it with third parties, and the terms and conditions that apply in that regard, please see our Terms and Conditions.
If we transmit your personal data to countries outside the European Economic Area ("EEA"), we take additional measures to protect your data. Not all countries outside the EEA have the same rules to protect your data as is required within the EEA. If we transmit your personal data to a country outside the EEA, and according to the European Commission that country does not offer an adequate level of protection when processing your personal data, then we only transmit your personal data if there are other appropriate safeguards, such as contractual agreements approved by the European Commission ("Standard Contractual Clauses").
8. What rights do I have?
a. right to information
With this privacy statement we inform you about the processing of your personal data.
b. right to withdraw consent
In cases where your consent is our legal basis for processing your personal data, you always have the right to withdraw your consent. You may withdraw your consent by sending an e-mail to info@datakeeper.nl.
c. right of inspection and rectification
Via info@datakeeper.nl you can ask us whether, and if so: what personal data we process about you. If so, we can provide access to the data we process about you. If you believe that your personal data is processed incorrectly or incompletely, you can ask us at info@datakeeper.nl to change or supplement the data (rectification).
d. right to erasure of data
Via info@datakeeper.nl you can ask us to delete your personal data that we process. For example, if you object to the processing of your data.
The data you have stored on your own device using our App can be deleted only by yourself via our App.
e. right to restriction
Via info@datakeeper.nl you can ask us to restrict the processing of your personal data. That means we process less of your data.
f. right to data portability
Via info@datakeeper.nl, you can ask us to provide or transmit to another party, in a structured and machine-readable form, personal data that we process with your consent or in the performance of your user agreement. If you want us to transmit data directly to another party, this can only be done if it is technically feasible.
g. right to object to processing based on legitimate interest
If we process your data because we have a legitimate interest in doing so, then you can object to it at info@datakeeper.nl. We will cease the processing unless we have compelling legitimate grounds to continue processing that outweigh your interests in having the processing ceased. We will inform you of our decision, stating reasons.
h. right to object to direct marketing
Via info@datakeeper.nl you can ask us to stop using your personal data for direct marketing. We will then ensure that you will no longer be contacted through that particular channel.
If you submit one of the requests described above to us, then we will respond to such a request within one month of receiving it.
We may ask you to further specify a request for inspection. In very specific cases, we may extend the term within which we respond to a maximum of three months. We will then keep you informed about the progress of your request.
We may verify your identity when you submit a request to us. For example, when requesting inspection or data portability, we want to be sure that we are providing your data to the right person. To that end, we may ask you for additional information that allows us to verify your identity.
We may not be able to accommodate your request. For example, because it would result in a violation of the rights of others, or because it is not allowed by law or by the police, the Public Prosecution Service or another government agency, or because we have made a weighing of interests where the interest of Datakeeper or others in processing the data takes precedence. We will let you know if that is the case. If you submit a request to us about data that you have added yourself through the App by logging into an external source through our App, depending on the nature of your request, we may refer you to the external source.
If we update your data, or we delete your data at your request, then we will inform you about this. Additionally, where possible, we will also inform the recipients of your data about this.
9. Where can I submit a question or complaint?
For questions about the processing of your personal data, please contact: info@datakeeper.nl
If you have a complaint about the processing of your personal data, please contact:
1. Datakeeper via info@datakeeper.nl, please indicate clearly that it is a complaint;
2. the Dutch Data Protection Authority.
10. Can Datakeeper change this privacy statement?
Yes, our privacy statement may change from time to time. If there are new data processing operations, we will update the privacy statement accordingly. And if there are substantive changes, we will inform you or make the changes known in a conspicuous way. You can always find the current version of our privacy statement in the App and on the Website.